Terms and Conditions

Welcome to JameelaOfficial.com, owned and operated by NHS Arra Titanium Sdn. Bhd. (201701009275 / 1223440-P). By accessing, browsing, or using this website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Use of Website

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You agree not to misuse the website or engage in any unlawful or prohibited activities.

2. Products and Descriptions

We strive to display accurate product images and descriptions. However, actual colors may differ slightly due to screen settings or lighting. We reserve the right to update product descriptions or pricing at any time without prior notice.

3. Pricing and Payment

All prices are listed in Malaysian Ringgit (RM) and are inclusive of applicable taxes unless stated otherwise.

Accepted payment methods include:

  • FPX (Online Banking)
  • Credit/Debit Cards
  • Atome (BNPL)
  • e-Wallets


Orders will only be processed after full payment is received.

4. Order Acceptance

We reserve the right to accept or reject any order placed on our website. In the event your order is cancelled or cannot be fulfilled, you will be notified and refunded accordingly.

5. Shipping and Delivery

Orders are typically processed within 1–3 working days. Delivery timelines depend on your location and the courier service used. We are not liable for delays or damages caused by third-party delivery services.

6. Returns and Refunds

Please refer to our Returns Policy for full details on eligibility, conditions, and the refund process.

7. Intellectual Property

All website content, including but not limited to text, images, logos, graphics, and designs, is the property of NHS Arra Titanium Sdn. Bhd. and protected under Malaysian intellectual property laws. You may not use, reproduce, or distribute any content without written permission.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how your personal data is collected, used, and protected.

9. Limitation of Liability

We are not responsible for any loss or damage arising from the use of this website or any products purchased through it. This includes but is not limited to indirect or consequential losses.

10. Governing Law

These Terms and Conditions are governed by the laws of Malaysia. Any disputes will be subject to the jurisdiction of the courts of Malaysia.

11. Amendments

We reserve the right to update or amend these Terms and Conditions at any time. Continued use of the website following any changes signifies your acceptance of the updated terms.

12. Contact Information

If you have any questions or concerns, please contact us at:

NHS Arra Titanium Sdn. Bhd.
Company No: 201701009275 (1223440-P)
Email: Jameelacoutureofficial@gmail.com
WhatsApp: +60172732307
Business Hours: Everyday, 10 AM – 6 PM

Jameela Official reserves the right to amend this policy at any time without prior notice.

If you have any questions, feel free to reach out to us at Jameelacoutureofficial@gmail.com or via WhatsApp at +60172732307.